116 Alexander St, Crows Nest, NSW, 2065 +61 2 8415 7400 info@ekas.com.au Join our research panel

The market research industry has come together on a global level and developed ISO 20252 and ISO 26362 to benchmark quality research. These accreditations, are given out only to those companies that can prove they have stringent processes in place to ensure the highest quality of data collection and processing practices.

Ekas has continually been in the fore-front of national, and international, industry standards. We were first accredited to IQCA in 1995 by MRQA. We were one of the first fieldwork companies in Australia to be awarded with the Australian Standard (AS4752) in 2004 and International Standard (AS ISO 20252) in 2006. In 2010 we were accredited with the international standard in access panels (ISO 26362) making our healthcare panel the only accredited panel in Australia to date.

So when comparing Ekas to others in the market please also consider the benefits below in holding both ISO 20252 and ISO 26362 and how we work hard to better ensure the quality and reliability of your research and data.


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Ekas has always been heavily involved in the market research industry here in Australia and Asia Pacific by not only being a long standing active member of the various industry organisations, but also supporting the market research industry in Australia, through sitting on committees, helping produce international and Australian standards, and providing free resources and services to industry organisations.

 Member of the Australian Market & Social Research Society (AMSRS) since 1989 and abides by the Market Research Code of Professional Behaviour.
   Member of the Association Market & Social Research Organisation (AMSRO) since 1994 and abides by the Privacy Code.
   Member of the European Society for Opinion and Market Research (ESOMAR) since 1998.


Personal involvement and industry achievements from our Director Ian Thomas include:
Sat on the AMSRO committee for 18 years
President of AMSRO in 2009
Fellow of AMSRS since 2011
QPMR since 2004
Sits as chair of the industry quality committee
Sat on MRQA council for 8 years

Our general manager Andrea Thomas currently is a committee member for AMSRO, joining in 2013.


ISO 20252 specifies the processes involved in conducting research projects through all steps of the research from proposal, through sampling, fieldwork and data analysis to the final report. It guarantees staff training and development protocols as well as proper control of subcontractors.

ISO 20252 shows clients that their research will be carried out under controlled conditions therefore providing a high level of confidence with results they can rely on. It ensures that each aspect is managed consistently and that respondents are protected. It provides an internationally recognized framework for best practices; it helps to succeed through improved customer satisfaction, staff motivation and continual improvement.

Click here to view our current certification


ISO26362 is the new international standard specifically for access panels both online and off-line. It addresses a wide range of matters such as organisational responsibilities of quality management, confidentiality and transparency around methods and sources of recruitment, confirmation of identity, panel structure/size, and profile data of panels.

It also covers aspects of panel management including use of incentives, sampling, frequency of participation, screening and validation of data.

Click here to view our current certification

The Qualified Practising Market Researcher (QPMR) accreditation scheme is the peak professional benchmark for market and social researchers.
It demonstrates industry experience, continuous professional development and education, and requires QPMR members to undertake a yearly renewal process to maintain their accreditation.

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About Us

Servicing the Market Research Industry since 1971, Ekas Marketing Research Services is Australia's largest and most experienced fully independent fieldwork and data analysis agency.